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Solution Architect

Job ID 13951692 Veröffentlichungsdatum 31/10/2019 Lieu: Austin, Texas
SUMMARY OF POSITION:

The Solutions Architect is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. The Solutions Architect works as a team member along with Sales, the Consultants, and the Engagement Manager, to deliver the complete solution for the customer. Solution architect is a key contributor in exploring land and expand opportunities in existing accounts.


RESPONSIBILITIES:
  • Work directly with Sales leadership and the Consulting team to drive revenue opportunities for the Software and Services segment of the SM group at Thales.
  • Participate in process flow analysis and process redesign along with the Engagement Manager
  • Produce a detailed functional design document to match customer requirements
  • Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements
  • Provide current best practice and 3rd Party solution alternatives as part of the functional design document
  • Lead the UAT efforts
  • Participate in training design, documentation and delivery efforts in concert with the Engagement Manager
  • Participate and lead, when needed, the project meetings with the customer
  • Participate in internal projects as required
  • Ensure Customer Success during the customer’s journey by becoming the trusted advisor during implementation, deployment and post go live phases.
  • Carry Soft and Services regional revenue target.  
  • Follow up on action plan from the Customer Satisfaction surveys


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Austin, Texas

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